We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee at the rates listed below.
Less than 48 hours - 50% of service total
Less than 24 hours - 100% of service total
Our online booking system will not allow for self-cancellation less than 48 hours prior to your appointment so, should you need to make changes within this window please send us a text or email.
Should we need to enforce our cancellation policy we will be in touch, via text, to confirm collection of the fee. If we do not hear from you regarding confirmation of the payment within 48 hours, we reserve the right to charge your card on file.
By booking an appointment you have accepted, and understand, the cancellation/no show policy and agree not to do a charge back with your banking institution. A statement will be forwarded to your banking institution to void and cancel my dispute if you attempt a chargeback for a no-show/cancellation charge.
Tardiness : Clients running more than 15 minutes late for a scheduled appointment may be asked to pay for additional time, reschedule completely and incur a 100% no-show fee, or have services altered to ensure that the appointment does not exceed the amount of time originally scheduled. If services are altered you will still pay the full amount of your time reserved. This is wholly at the discretion of your stylist and Tulip Hair Studio.
